Aquasun - Hot Tubs, Saunas & Endless Pool Store

I have been using my RL1 Infrared sauna for a couple of months now and can report that it has been an excellent purchase. It heats up quickly and really gets a good sweat going. After a long day or a cold round of golf, being able to pop in to the sauna at home is a godsend. No need to spend time going to and from a gym. The process of purchasing the sauna was straightforward with the team at Aquasun (now at Ballymena) being very helpful. They really do seem to value great customer service. A small issue with the original delivery was resolved to full satisfaction very quickly. The team in the showroom and the guys who actually delivered and installed the sauna could not have been more helpful. I would strongly recommend this company..

Popped into the show room one Saturday on a whim and met Gareth who typically manages installs and maintenance but was covering for the day. We bombarded Gareth with questions and he answered them perfectly and provided us with recommendations. Probably the best non-sales salesperson I have ever met! We settled on a HotSprings saltwater hot tub and delighted with the performance! Gareth came out for a site inspection and provided all the pros and cons with some of our decisions without any bias. Alison from the sales team was fantastic keeping us up to date and booking in for the install. Gareth and team were fantastic on the delivery date - very careful with our property during installation. The longest part was filling it up! Once installed, Gareth walked us through the whole process of maintenance, testing and treating the water. Thoroughly recommend Aquasun!

First class service. Purchase and order have been managed very well by the Aquasun team. Communication was professional and timely helping me to understand everything about my new Infrared sauna. My install date was even moved ahead to help me celebrate this purchase on a special day. Thank you Ken. Much appreciated

Absolute first class service. Having dealt with two previous companies that are in the same line of business regarding hot tubs and cabins, and having bought both tubs and cabins from both, only to find out that when something goes wrong are when there is a slight problem with something, thats when you truly find out what that company is about.... they both were a nightmare.. happy to take your money but wanted nothing to do with aftercare.... I honestly was reluctant to deal with another company but I bit the bullet and contacted Aquasun to enquire about an out door sauna and to be honest from the first phone call until the end of the final install, I honestly couldn't rate this company highly enough..so professional/polite and workman ship like no other and as said been involved in the health and fitness industry for over 30 years I honesty Hand on heart rate them No1 in this fine Island of ours to deal with.. and. look forward to doing plenty more business with in the future

great customer service, great installation team. I got a one man infrared sauna and if you're in any doubt it wont be hot enough you'll be surprised. Normally i can hold out for about 50mins in a standard 90deg traditional sauna and did think the infrared may not be hot enough but this suited our needs better. After about 5 months i can still only stay in the infrared for no more than 35mins. The product itself is very well made, heats quickly and is comfortable to sit in, its also easily kept clean.